Open the app and tap one button. Frank picks up right away.
Describe your problem in your own words. No menus, no typing needed.
Frank walks you through it with clear, patient, step-by-step guidance.
Just talk, no typing needed. Frank listens patiently and never rushes you. It feels like calling a friend who really knows technology.
After every call, you get a written checklist of the steps Frank walked you through. Refer back to it anytime you need a refresher.
Frank remembers your devices and past issues. No need to explain your setup every time -- he already knows your printer and your Wi-Fi.
Frank adapts to how you prefer to learn. Whether you want detailed explanations or quick steps, he adjusts to your comfort level.
Every new user starts with **20 free minutes** — no card required.
Your conversations stay private. See our privacy policy for how Frank protects your data.
When you need help with technology, Frank is always patient, always available, and always ready to help.